Getting Started with Perch (iOS)

Perch tracks social activity for your business and the competition. Here's how to get started:

1. Set Your Business 

Tap Set My Business to search for your business by name and location. 




Type your business name and location in the Business Search. 
It's likely that you will see suggestions as you are typing. Run the search.




 Then from the search results, tap Set it



2. Watch Businesses 

Once you've set your business, search for more businesses to add to your WatchlistType the business name and location into the Business Search. 



Then tap Watch.



You can run as many searches and watch as many businesses as you would like. You can also search by business category. Tap Watch for the businesses you want to track.




3. View Your Home Feed and Post Details

Just tap back to get to your Feed. Scroll through your Feed to see all social post and updates from businesses in your Watchlist from up to 14 days ago. 



Tap on any social or review post to zero-in on that single post. Here you can also Save any post to your Favoritesand Share posts. 

 


4. View Your Settings and Watchlist 

To get to Settings and your Watchlist, tap the person icon in the top right corner of the Feed



Tap Watchlist to see all of your watched businesses. 




Tap on any business in your Watchlist to see social & review activity, social stats and links for that business.



View the Business Details for any business by tapping the business from your Watchlist. Then, tap the Business Details Icon in top right corner. 




Visit the Business Details to see the social and review pages for any business in Perch. Tap Let us know if a social or review page is missing for a business in your Watchlist, and we will add it for you. 




5. Access Social Activity and Stats 

Tap back to get to the Feed. Tap the Audience number to view more details about the social audience for your business.




Tap the Engagement for engagement details including likes, comments, shares, and retweets to Facebook, Twitter and Instagram. 



Tap Chatter to view details about how and where people are talking or interacting with your business. 



You can see Audience, Engagement and Chatter stats for all businesses you watch. Just select a business from your Watchlist or Feed. 

Always use the back arrow to get to your Feed. 

Contact us at support@perchapp.com with any questions. We are here to help.


Feedback and Knowledge Base