1. Set Your Business
Tap Set My Business to search for your business by name and location.
Type your business name and location in the Business Search. It's likely that you will see suggestions as you are typing. Run the search.
Then from the search results, tap Set it.
2. Watch Businesses
Once you've set your business, search for more businesses to add to your Watchlist. Type the business name and location into the Business Search.
Then tap Watch.
You can run as many searches and watch as many businesses as you would like. You can also search by business category. Tap Watch for the businesses you want to track.
3. View Your Home Feed and Post Details
Just tap back to get to your Feed. Scroll through your Feed to see all social post and updates from businesses in your Watchlist from up to 14 days ago.
Tap on any social or review post to zero-in on that single post. Here you can also Save any post to your Favorites, and Share posts.
4. View Your Settings and Watchlist
To get to Settings and your Watchlist, tap the person icon in the top right corner of the Feed.
Tap Watchlist to see all of your watched businesses.
Tap on any business in your Watchlist to see social & review activity, social stats and links for that business.
View the Business Details for any business by tapping the business from your Watchlist. Then, tap the Business Details Icon in top right corner.
Visit the Business Details to see the social and review pages for any business in Perch. Tap Let us know if a social or review page is missing for a business in your Watchlist, and we will add it for you.
5. Access Social Activity and Stats
Tap back to get to the Feed. Tap the Audience number to view more details about the social audience for your business.
Tap the Engagement for engagement details including likes, comments, shares, and retweets to Facebook, Twitter and Instagram.
Tap Chatter to view details about how and where people are talking or interacting with your business.
You can see Audience, Engagement and Chatter stats for all businesses you watch. Just select a business from your Watchlist or Feed.
Always use the back arrow to get to your Feed.
Contact us at firstname.lastname@example.org with any questions. We are here to help.